Frequently Asked Questions

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What is adaptive clothing?

Adaptive clothing refers to clothing that is specifically designed to meet the unique needs of disabled individuals. It includes features such as easy closures, adjustable fastenings, and custom patterns to make dressing easier.

Are the clothes in your store only for individuals with disabilities?

No, our clothing is designed to be inclusive and suitable for everyone- That's why we call it Fashion For EveryBody! Our adaptive clothing can benefit individuals with disabilities, individuals recovering from surgery, anyone who may find traditional clothing challenging to wear or just people who like the style of Intotum! By designing with disabled individual's needs at the forefront, it makes our clothing suitable for everyone.

How do I determine the right size for me?

We provide a detailed and unisex size chart to help you determine the right size. You can find the size chart on the product page, or click here. It includes UK equivalent sizing to help you decide.

Really stuck on what size? Contact customer service here for help

Why don't we have a Men's and Women's Section?

Intotum Clothing is designed to be unisex, a further initiative to make adaptive clothing inclusive and allow our customers to pick whatever suits them!

What is your returns policy?

We offer a 30-day return policy for unused and unwashed items. If you are not satisfied with your purchase, you can return it within 30 days of receiving it for a refund or exchange, subject to stock availability. Please refer to our Returns Policy for more detailed information on the return process.

How can I contact your customer support?

You can reach our customer support team by emailing support@intotumfashion.com or by filling out the contact form on our Contact Us page. We strive to respond to all enquiries as soon as possible.